Online Billing and Payments

Most of our insurance companies provide policyholders with the option to pay premiums by electronic funds transfer (EFT), e-check, or credit card. Fast online payments can save you time and prevent lapses in coverage.

If you have any questions about your bill from the insurance company, or would like to make a payment, you can select the insurance company below. They have extended hours and may be available when we are not.

You can always contact our office to resolve questions concerning bills from your insurance company.

Adirondack

Adirondack Insurance Exchange

P.O. Box 50
Buffalo, NY 14240
www.aie-ny.com

Customer Service & Claims Information:

Website: Claims , Make A Payment
Phone: 1.877.248.0555

AIG

AIG (American International Group, Inc

22427 Network Place
Chicago IL 60673-1224
www.aig.com

Customer Service & Claims Information:

Website: Claims,Billing
Phone – Claims: 1.877.638.4244
Phone – Billing: 1.866.856.6855

Auto One

AutoOne Insurance Company

P.O. Box 9027
Melville, N.Y. 11747
www.autooneins.com

Customer Service & Claims Information:

Website: Policy Information , Make A Payment
Phone – Claims: 1.800.252.4669
Phone – Service: 1.800.418.3280

Chubb

Chubb Group of Insurance Companies

15 Mountain View Road
Warren, NJ 07059
www.chubb.com

Customer Service & Claims Information

Website: Claims , Policies & Make A Payment
Phone – Claims: 1.800.252.4670
Phone – Work. Comp: 1.800.699.9916
Phone – General: 1.866.324.8222

CNA

333 S. Wabash
Chicago, IL 60604
www.cna.com

Customer Service & Claims Information:

Website: Claims
Phone – Claims: 1.877.262.2727
Phone – General: 1.800.262.2000

Commercial Mutual

Commercial Mutual Insurance Company

15 Joys Lane
Kingston, NY 12401
www.commercialmutual.com

Customer Service & Claims Information:

Website: Make A Payment
Phone – General: 1.800.942.6930
Phone – Billing: 1.800.331.3288
Phone – Claims: 1.800.364.7045

Hartford

The Hartford

One Hartford Plaza
Hartford, CT 06155
www.thehartford.com

Customer Service & Claims Information:

Website: Service and Claims
Personal Claims: 1.800.243.5860
AARP Policyholders: 1.877.805.9918
Flood Claims: 1.800.787.5677
Commercial Auto/Property: 1.800.327.3636

The Hartford Steam Boiler

One State Street, P.O. Box 5024
Hartford, CT 06102
www.hsb.com

Customer Service & Claims Information:

Website: Claims
Phone – Claims: 1.888.472.5677
Phone – General: 1.800.345.1122

Magna Carta / Public Service Mutual

One Park Avenue
New York, New York 10016
www.mcarta.com

Customer Service & Claims Information:

Phone – General: 1.212.591.9500

MetLife

MetLife Insurance Company

One Madison Avenue
New York, NY 10010
www.metlife.com

Customer Service & Claims Information:

Website: Claims , Make A Payment
Phone – Claims: 1.800.854.6011
Phone – Service: 1.800.638.2886

Philadelphia Insurance Companies

One Bala Plaza, Suite 100
Bala Cynwyd, PA 19004
www.phly.com

Customer Service & Claims Information:

Website: Claims , Make A Payment
Phone – Claims: 1.800.765.9749
Phone – Billing: 1.877.438.7459
Phone – Service: 1.877.438.7459

Progressive

Progressive Insurance

PO Box 894105
Los Angeles, CA 90189-4105
www.progressiveagent.com

Customer Service & Claims Information:

Website: File a Claim , Make A Payment

Phone – Claims: 1.800.274.4499
Phone – Service: 1.800.876.5581

Tower Group Companies

120 Broadway, 31st Floor
New York, NY 10271
www.twrgrp.com

Customer Service & Claims Information:

Website: Claims , Make A Payment
Phone – Claims: 1.888.517.8360
Phone – Billing: 1.888.517.8360
Phone – General: 1.877.490.0049

Travelers Insurance Company

Write or Contact Travelers
www.travelers.com

Customer Service & Claims Information:

Website: Claims , Billing
Phone – Claims: 1.800.252.4633
Phone – Flood: 1.800.252.4633
Phone – Boat: 1.800.252.4633
Phone – Billing: 1.800.842.5075

Utica First Insurance Company

5981 Airport Road
Oriskany, NY 13424
www.uticafirst.com

Customer Service & Claims Information:

Website: Make A Payment
Phone – Claims: Contact Your Agent
Phone – General: 1.315.736.8211